How to book your Diving with Scuba Steve's Diving Ltd. |
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Scuba Steve's Diving specialises in offering a high quality personal service. For this reason places on our dive boats get booked months in advance. To avoid disappointment, please follow the three steps below to book your diving with us. Please be aware that your diving will only be reserved once we have received your deposit. We look forward to diving with you. Step 1 Please complete our online Bookings & Inquiries form. We will reply to this by email usually within 24 hours. Our reply will include an email quotation and our Confirmation of Booking Form and if you are on a Cruise Ship our Equipment Requirements Form. Step 2 Please complete and return the forms that were attached to our email reply. We prefer them to be faxed to the number on the form, however, if this is a problem to you, you can scan the completed forms and email them to us. The completed Confirmation of Booking form is the basis of our contract to supply the services that you have requested and also provides us with written authority to charge your credit card. At this point, we will ask you to pay a 25% deposit by Credit Card. If you are on a Cruise Ship, the Equipment Requirements Form tells us what equipment to bring on the boat for you as you will usually not be coming to the Dive Center. If you don't put it on the form, it won't be on the boat, so please complete this form carefully. Step 3 We will email confirmation of your booking together with a scanned receipt for your deposit including your credit card voucher (only the last 4 numbers of your card are visible for security). At this point we will also schedule your pick up and first day of diving and if you are on a Cruise Ship, we will tell you where to meet us. That is all there is to it.......................you're booked!!!
Payment and Currency ConversionsYour booking balance will become payable in full on your first day of diving with us. If you are on a Cruise Ship the following italicised text applies to you:- Prices are per person in US$. We accept VISA, MasterCard, US$ bills and the local currency EC$ (Eastern Caribbean Dollars) which shows as XCD on credit card transactions. All credit card charges are made in EC$ (XCD) at 1US$ costs 2.7169 EC$ (XCD), which is fixed by the Banks. If you pay your balance in US$ bills, please be advised that Banks in St. Lucia will refuse any foreign currency that is damaged, so all bills must be in pristine condition. We DO NOT accept Travellers Cheques or foreign coins. It is usual practice in St. Lucia to give change for US$ in local EC$. Again, the rate is fixed by the Bank and we give 2.67EC$ for every 1US$. If we have US$ currency, we will give this as change. All our prices are accurate, what you see is what you pay. Currently there is no Sales Tax, VAT or Governmant Taxes to add to our prices.
Cancellation PolicyOur Cancellation Policy is slightly different depending on whether you are staying on the island or visiting on a Cruise Ship. These differences exist mainly because we do not meet Cruise Ship visitors until we have started to provide the service which they have booked. We have done everything possible to make our Cancellation Policy as fair and transparent as we can.
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